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Repair Service

  • Class 1. Electronic Repair (Standard Repair)
  • Class 2. Faceplate Replacement (Analog Electronics and Digital Electronic)
  • Class 3. New Shell or New Case using existing Faceplate & Electronics
  • Class 4. Faceplate Replacement Conversion to Digital Electronics
  • Class 5. New Faceplate & New Shell & All New Electronics (Damage Hearing Aid)

Hearing Aid Repair Services

What does hearing aid repair consist of?

You know, as an experienced hearing aid user, when a hearing aid is not functioning correctly. You can tell, based on its performance, when your hearing aid is operating at optimum levels.  

A first-time user, on the other hand, cannot always judge the performance of their hearing aid.  And as you know, a working hearing aid is not the same thing as an effective hearing aid.

From a technician’s point of view, if the electronics of the hearing aid are performing according to Industry Specifications, the hearing aid is then considered working.  But that does not always mean it is meeting your expectations. 

If your hearing aid is performing according to specifications, then it is possible your hearing loss has changed, or the environment in which the hearing aid is being used has changed.

Because of these factors, it is always recommended that a copy of your current hearing test (Audiogram) be included with a hearing aid that is submitted for evaluation and repair.

The question then: what does hearing aid repair consist of?  It consists of many things, including determining problems with:

  • Electronic Components
  • Microphones
  • Lose or broken wires
  • Replacing parts
  • Cleaning wax and debris
  • Maintenance and fittings

In order to preserve the life and performance levels of your hearing aid, there are many things you can do to maintain it.  You can:

  • Check the battery: A charged battery will squeal or make noise when cupped in your hand or when you cup your hand over the hearing aid when it has been inserted.
  • Check for wax, dirt, and debris: Moisture, wax, and dust are the enemy of your hearing aid.  If there is wax, dirt, or debris in or over the microphone, it can prevent your hearing aid from functioning properly.  We recommend that the cerumen (ear wax) is removed on a regular basis. This can be accomplished with a weekly irrigation using Peroxide or a prepared ear wash.  It is also recommended that the ear canals be examined during each visit to a Medical Doctor, remembering that any and all wax, dirt and debris must be removed from the ear canal so it doesn’t migrate into the receiver tube of the hearing aid.
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